Frankston Mitre10 Home & Trade

I spent 10 minutes looking for a staff member to help me,they were not busy, I was the only customer in the store. Then I asked about a product on display, a wheelbarrow, and they went looking for the stock and 5 minutes later came back and said they couldnt find them. I asked if I could buy the display one and they said if I pay an assembling fee, I could have it,but they didnt know how much that would be.

No wheelbarrow purchase for me that day.

I went to the lawn mowers and picked 1 out and a staff helped me put it on a trolley. At the counter, 2 staffers, 1 took my money and then the 2 of them watched me wheel it out to the car and load it myself. The box clearly says 2 person lift and 30kgs. No help was offered and they watched me struggle to lift it into the back of my wagon. Lawn mower has been great so far but service was terrible. Never going back.