Home Pools & Spas

Freedom Pools & Spas

14 Reviews
call business (07) 3209 1421

3373 Pacific Hwy

Springwood, QLD, 4127

3373 Pacific Hwy

Springwood, QLD, 4127

Freedom Pools & Spas

Contact details

(07) 3209 1421
Is this your business? Claim this business

REVIEWS (14)

Very good
4
Good
1
Average
0
Poor
0
Very poor
9

Tell people what you think.

Help others by sharing your experience with this business.

Dave Southall
OVER 6 years AGO

From the first meeting with the salesman (Todd) to the final handover it was a great experience. Installing a in-ground pool can be very stressful but the team at Freedom were great at organizing everything and making it a stress free experience. The team did a fantastic job. The communication all through the installation process was superb. They were very professional throughout the whole process. I am very happy with the way the pool looks and the care that was taken throughout the installation was excellent.

Juliesss
OVER 6 years AGO

Had Tina come out and set my mind at ease over a fault, thank you for taking the time to come out.

no no no no
OVER 8 years AGO

when the guy came out to do the measure etc lied to us about them doing the hooking up if the electrics for the pool (lucky hubbies a sparky) he lied to us regarding the coping (found out after the fact of course and by that time the guy was no longer working there) pool installation went smooth but then they put the pump etc in wrong so it dosent fit in the housing and the cover now sticks out and pump etc not hidden the coping was put on terrible and not sealed underneath the waterfall leaks and the stone tiles on the waterfall aren't even gaps everywhere after repeated call some one came out wrote down stuff went away never to be heard of again then we had a letter saying that they wanted the final payment or they would take us to collections we said you need to fix the pool first ....they said they would send someone out to fix it......3 years later we are still waiting....

freedom pools is bad
OVER 9 years AGO

Worst customer service ever. Tina (Assistant manager) doesn't call back or follow through as she's always interstate etc. the excuses are recycled and lame! Problems remain unresolved 9 months after first contact.

Crappool
OVER 9 years AGO

We spent 30k on a pool, the pool fibreglass has changed colour, we have ripples in the fibreglass, our pool is just over 2 yrs old. It looks like it's 15 yrs old, I gave Freedom Pools until last Thursday for a answer to our problems, absolutly nothing back from them! DO NOT SPEND MONEY WITH THEM!!! It's disgusting when you save for something that you have always wanted, and when you finally get it it's a BIG FAT LEMON!!!

SIMILAR IN THE AREA

1 2

OTHER NEARBY SERVICES

  • sponsored listing
    Appliances & Repair

    Always Prompt Services

    Underwood
    59 Reviews

    Open today

    7:00 AM - 5:00 PM

  • sponsored listing
    Roofing

    MTEC Roofing

    Underwood
    29 Reviews

    Closed until Monday

    8:30 AM - 4:30 PM

  • sponsored listing
    Web Design

    MyWork

    Springwood
    24 Reviews

    Closed until Monday

    9:00 AM - 5:00 PM

  • sponsored listing
    Pet Boarding

    Five Star Kennels

    Springwood
    20 Reviews

    Closed until Monday

    9:00 AM - 11:00 AM

1 2