Freedom

Bought a tv unit recently and was unable to pick it up for a while due to unforseen circumstances. Staff were friendly in communications and helpful when it was time to actually get the item.

I would like to note that Matt and the team from Freedom furniture responded to me straight away stating that they would like the opportunity to investigate this further however it has been two months and not one phone call or email has been made to us in reagrds of our furniture that was given to us for our wedding present and is of very poor quality splitting and swelling everywhere and it was not cheap at all.
My wife, family and friends are Very dissapointed by the professionalism and service by Freedom furniture.

We purchased a dinning table and entertainment cabinet from Freedom at (Macgregor Brisbane) which is now closed down with our wedding present from our family and friends and both are splitting and swelling!
I took photos and phoned freedom customer care and all they could say it is out of warranty by only 5 months so it wasn't their probelm basically. however this problem would of been occurring well in its warranty dates. If I had if known how poor quality the furniture was there and lack of customer care from the freedoms customer support I would of went to elsewhere. My wife and i are very dissapointed.

Wonderful customer service here I only bought myself a laundry hamper in the end but they tried. However it is the best, and most stylish laundry hamper I could find anywhere. And the cheapest! I cant believe what even the $2 shops want for these things. The only thing that stopped me from purchasing the Columbian 2 seater sofa in Villa Shae was the 3 month wait until September for shipping. Nobody's fault I just needed something now thats all.