Cosmetics & Beauty Retailers

Fresh Fragrances & Cosmetics

31 Reviews

36, 12 Collins St

Melbourne, VIC, 3000

Fresh Fragrances & Cosmetics

Shop over 600 leading brand cosmetics at a discount, Plus Free Shipping Worldwide!

Fresh Fragrances and Cosmetics launched in Australia in 2004, and quickly acquired a large beauty presence. Fresh Fragrances and Cosmetics' powerful beauty presence in the digital retail beauty industry is attributed to its unparalleled assortment of prestige beauty products, its commitment to excellence in quality and customer service, and to its well trained and dedicated employees. Fresh Fragrances and Cosmetics features an ever-increasing amount of classic and emerging brands across a broad range of product categories including skincare, makeup, fragrance, body care, hair care and beauty accessories. Fresh is committed to providing the ultimate in luxury and superior quality products, advice and customer care.

Fresh���¢?���¢ Fragrances & Cosmetics offers 600 of the world's leading designer brand cosmetics including Aveda, Alterna, By Terry, Balenciaga, BareMinerals, Benefit, Biotherm, Bobbi Brown, Bottega Veneta, Bumble and Bumble, Caudalie, Chloe, Clarins, Clinique, Chanel, CosMedix, Decelor, DIOR, Dermalogica, Elemis, Elizabeth Arden, Estee Lauder, Eve Lom, Giorgio Armani, Guerlain, Joico, Jurlique, Juvena, Kate Sommerville, Kevyn Aucoin, Kerastase, L'Occitane, La Mer, La Prairie, Lancome, Living Proof, Make Up For Ever, Mario Badescu, Moroccanoil, Murad, Neostrata, NARS, Peter Thomas Roth, Philosophy, Redken, Shisiedo, Shu Uemura, Sisley, SKII, Stila, Thalgo, Urban Decay, Valentino, YSL, and many more.
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Contact details

Brands

  • Clinique
  • Chanel
  • DIOR
  • Dermalogica
  • Estee Lauder
  • Lancome
  • View more (4)

Payment options

  • AMEX
  • Visa
  • PayPal
  • MasterCard

REVIEWS (31)

Very good
28
Good
1
Average
0
Poor
0
Very poor
2

Tell people what you think.

Help others by sharing your experience with this business.

R_P
4 months AGO

Customer service is disgusting. No responsibility for substandard products that are either old stock, non-genuine products (packaging looks legit but refilled with water). Bought 3x of same item, all from same batch number. "Fresh Fragrances & Cosmetics" products are not so fresh. Avoid them and don't bother wasting your money, purchase elsewhere.

hzkirby
6 months AGO

Fresh Beauty Co. is a terrible company to do business with!

Missing Orders: My $9,000 order for 127 items has not arrived after 50 days.
Fake Tracking Numbers: They provided a fake tracking number for a small parcel delivered to a different address.
Refund Difficulties: Getting a refund is a struggle. Only received one after a PayPal dispute. Over $7,000 remains outstanding.
Unresponsive Communication: They completely ignore emails (slow & generic replies), calls, live chat, and WhatsApp messages.
Stay away! This company appears to be a scam and should be avoided.

R_P
4 months AGO

So frustrating when you cannot get a fair resolution.

hzkirby
4 months AGO

Thanks for you comment, After almost 4 months, I still haven't received a response from the seller despite my messages. To resolve this issue, I've requested a chargeback from my bank. I'm currently waiting for the process to finalise.

FionaE
OVER 6 years AGO

Great company, staff very helpful. Easy to use website.

RebeccaMcC
OVER 6 years AGO

They were active on whatsapp while I was shopping and answered all my questions. Website was easy to use.

Shazoosh
OVER 6 years AGO

Absolutely love shopping on this website. They pretty much cover all aspects of beauty and if you have an enquiry you simply can WhatsApp the team and they advise you.
Not to mention the 5% loyalty discount.
It's a one stop shop that's actually reasonable and offers free shipping too!!

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