Furniture Stores
Furniture Galore
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I bought 3 seat sofa + 2 rocking chairs(3RR +R+R) , but they delivered sofa + just 2 chairs(no rocking). When I called them about this they start proving me that it should have only one rocking chair. absolutely unbelievable !!!! I was buying this lounge with my friend and your display had 2 rocking chairs !!!! But it impossible to prove anything to this people , they were rood . I'm very disappointed , I spent $1400 and got only one rocking chair at the end and I should off got 2 rocking chair. Just be careful , don't buy from Galore Furniture Caroline Springs anything, Once they got your money, that's it, they don't care. Bad service!!!!!!!!!! Bad customer service !!!!! Bad quality!!!!!
AGREED absolutely hopeless! ordered from furniture galore in store (thomastown suburb, Melbourne). Waiting time for delivery was 30-45 days. Called them up after 50 days and they did not even make the order!!! and we were told there was only one container coming to Melbourne and that it does NOT include our order so we will have to wait another 30-45 days!!! Same day we complained we got a speedy call pack from the PRESTON Suburb branch, saying all of a sudden a second container is coming to Melbourne and that they can delivery it this week (I was already sure they were planning on giving us floor stock). Long Story short they gave us FLOOR STOCK! So obvious its not brand new, slight marks and missing staples and loose wrinkled leather patches, no manual, warranty papers. PAYED FULL PRICE AND THEY GAVE US FLOOR STOCK PLUS AFTER ALL THIS RUBBISH, they gave us the wrong coffee table and another side table missing from our order! Still more ...read more
Great prices, quality is questionable. I won't be going back again unless I have to, their return policy is exchange only. We bought a tv bench there that was flat packed, it was broken when we took it out of the box, and very poor quality. When I took it back I was told I could only exchange it for the exact same item (another crappy bench) and they did NOT do ANY cash returns, even if you paid cash and have your receipt. Is this even legal?!?!