Child Care & Day Care
Fyshwick Early Child Care Centre
13 Maryborough St
Fyshwick, ACT, 2609
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Whilst most of the staff are lovely at the centre their english is very poor. The centre is also understaffed and to compensate the centre starated phoning parents up including myself to come and pick up my daughter claiming she was "sick". The third time this happened within the space of two weeks, completely frustrated as the previous two occasions my daughter was NOT sick, I actually took her to a doctor and he examined her and said there was nothing wrong with her. This cost three days off work in two weeks!. On the last occasion the centre director was not even on site and only 1 educator was in the room with 8 children under 18 months! I terminated the enrollment without notice and they have withheld the $800 bond I paid to them claiming they are entitled to notice even they are under staffed!
I don't know if that's fair, but I'm sorry you have had a bad experience. We have attended the centre for several years - although for some staff English is their second language, I have found that the staff speak excellent English. I value the diversity among the staff.
Like all centres, when the director is not on site, there is always a nominated supervisor who is in charge of the centre. When staff are away, the centre ...read more