Drainers

Gem Plumbing & Hydronic Heating

6 Reviews

call business (03) 9758 7111

Ferntree Gully

VIC, 3156

VISIT WEBSITE

Ferntree Gully,

VIC, 3156

Gem Plumbing & Hydronic Heating

A team of professional, fully licensed and insured plumbers and gas fitters. We specialise in: general plumbing, hydronic heating, and solar hot water systems.

Welcome to Gem Plumbing & Hydronic Heating. We are a team of professional, fully licensed and fully insured plumbers and gas fitters. We specialise in all general plumbing work and the installation and servicing of hydronic heating systems and solar hot water systems.

Our work takes us all over Melbourne and surrounds for both domestic and large commercial clients. Our experienced team have the knowledge, dedication and expertise to carry out any job, large or small, with professionalism and attention to detail. Please visit our website for more information on our services. We look forward to discussing your project with you and providing you with a detailed, no obligation quotation.

Contact details

Visit website Email this business
(03) 9758 7111 0431 443 577
(03) 9758 7122
85119308708

REVIEWS (6)

Very good
3
Good
0
Average
0
Poor
0
Very poor
3

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Help others by sharing your experience with this business.

Not.impressed
OVER 4 years AGO

Took 3 months to complete the job. I still have not received a receipt and warranty paperwork as promised. I should have gone through a reputable company with a show room to make an informed decision on grates and panels rather than go by screenshots of pictures and be referred to suppliers to view. Very unprofessional and a costly mistake. I do not recommend this freelance installer

Mia F
OVER 5 years AGO

Excellent customer service and workmanship. Would definitely use again and highly recommend.

Keen renovator
OVER 8 years AGO

Absolutely wonderful service from start to finish. Thorough explanations of the job and no hidden costs. Competitive pricing.

My father is a retired plumber and reviewed the workmanship to be top notch.

Also my personal favourite after dealing with a lot of tradies, these guys took their shoes of and put the toilet seat down! WIN!

I'm not usually one to write a review however with what seems to be a lack of good tradies out there these guys rate a mention. ??

JJinHills
OVER 8 years AGO

They installed our hydronic heating at a large cost. First time I had a problem, they came and fixed it - eventually after jumping up and down. I have another problem - which I am sure is out of warranty - and I called them. Explained the problem. No return call. I called back and the number rings out, so presumably avoiding my number. I have had it. It's difficult to get hydronic plumbers and if the installer avoids you, then you are in trouble when you are a way out of the city. In any case, don't go with this mob. Passive agressive is a bad way to run a business.

Zoe Newport
OVER 8 years AGO

Hello JJinHills, really sorry to hear that you felt this way, it is very rare that we hear such feedback as we pride ourselves on the excellent relationships we have with our clients (many who have been with us for over a decade) As your name is not familair and I cant find it on our database, I kindly ask that you give me a call on 0431443577 and I will right any wrongs and give you the great service you deserve. Thank You - Zoe - Gem Plumbing & Hydronic Heating

Tim Elevanto
OVER 11 years AGO

Terrible service! rude and arrogant staff with average response time.

Gem Drainage
OVER 8 years AGO

Hi Tim,

Sorry to hear that you felt this way. As a family business its our pride to deliver excellent service at the best price, every time. Should you like to send us an email with your details or give us a call (as there is no record of your name in our client list strangely enough) we will be sure to discuss this further with you and even possibly give you a great discount on your next service if need be. We will right any wrong, you have my word.

Thankyou,

Zoe - 1300 746 443

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