Gembrook Fish & Chips

Best fish and chips in the hills by far. So much better than cockatoo and emerald. Fresh, hot, busy, polite

Never wasting another cent in the shop, poor management, unreliable servings, sort of a 'ill give whatever I can be bothered with' attitude, grime and grease everywhere, oil stained carpet, Service has gone down hill even in the past couple of days. Dirty work place.

However I will give it half a star for the staffs in there, who I witness working their bums off to attempt to accomplish as much as they can in the horrendous standards. Who wants to eat somewhere, where not only the place is a disgrace, but so is the way management treats their staff.

Disgusted.

It would seem that current management has problems keeping mature staff.I have traveled there weekly ever since the older woman started, in the month or so that she was there, the place has done an entire turnaround, you could drop in for good food and conversation, always knowing that she was very conscious of quality and cleanliness. I called in Thursday to find that she has gone, her co-worker a bubbly young lass was there l saw the sadness in her eyes at the loss, it was a pleasure to see them working together, they were quick and efficient but at the same time would always make people feel welcome. There was an air of genuiness that will now be sadly lacking. I wish the lady all the best with her new endeavours and can say that she will be very missed, what a shame for the town to lose such an individual.

Recently on holidays I tried this shop and it was great. Great service, quick service and good price. Generous serving too. I fully recommend it. Service with a smile.

since new staff come along the food has improved although the management does'nt seem to have any idea how to cook or clean, shop is an utter disgrace, serving size for food does not fit price, over priced and under quality, the management is quite rude towards customers and staff.