Gilly's Steel Supplies

I have emailed Gilly's 4 times called 5 times and sent two texts over the last 6 weeks trying to obtain a tax receipt as one was not given to me with my order. I was told a few times they would get onto it straight away but not once did I receive a response. Their customer service is disgusting and unbelievable. I run a successful business and having to chase other businesses up for a simple tax receipt so I can maintain my books is a waste of time. I will never do business with Gilly's again.