Gyms & Fitness Centres
Go Health Clubs
Very disappointed with the experience and the unexplained increase in membership whenever they felt fit. Annoyed by the fine print of trying to leave the membership AFTER the contracted term is up. Very annoyed that none of this information was given to me during the consultation and that I am now stuck with extra payments for a month to month contract that automatically occurs after your membership expires. It is a load of cr*p and am very annoyed and disappointed
Worst gym ever. The staff need to learn manners. And good luck trying to cancel your membership.
Hi Fiona, I am so sorry to hear that you have had a bad experience with us here :(
Sorry for taking so long to reply, we have only just set up our accounts with true local. My hope is that we can help those that had a negative experience by receiving these alerts.
Is there anyway that I can help with your situation? If there is, please let me know by sending us an email to [email protected]. Please accept the team's deepest apologies for your experience, if you have any descriptive details that will help us with staff training please also let me know in your email.
Thanks, and deepest apologies
I feel really sad that the people below had such a bad experience, because personally I absolutely love Go Health Clubs - especially Carindale. I go to Carindale and Springwood and find the staff to be friendly, the facilities modern and plentiful and the class timetables to be excellent. Go is the reason I've lost almost 10kg in the last two months and I owe it to their fabulous trainers. I was a bit skeptical at first as the 'night club' feel of the gym was a bit of a turnoff. I must admit though - I have changed my thoughts because I genuinely love it.
Thank you so much for your wonderful review :) We are very lucky to have you here.
Awful. Treat their members like c**p. From lying at the outset about whether you could
"bring a friend" right to the end with cancellation and delaying their response as long as humanly possible.
Hi there, I am so sorry to hear of your negative experience with us :( Sorry for taking so long to reply also, we have only just set up our accounts with true local so that we will be informed when we are reviewed - that way we can try to help.
If there is absolutely anything that we can do now to help you, please send us an email to [email protected]. Please accept our deepest apologies, from the whole team at Carindale.
