Gold Coast City Council - Surfers Paradise

Generally GC Council are okay, with rubbish collections collected on schedule the majority of time and friendly customer service reps however my recent gripe was when I called to enquired whether a particular waste depot would take something, to only drive all the way out there to be met with an arrogant "no we don't". It is important customer service is providing the right information so as not to waste people's time. That and the recent hike in rates :/