Electricians
Gordon Powers
Gordon Powers
Gordon Powers Electricians are a team of friendly and professional 24-hour residential and commercial electricians based in Sydney who are dedicated to providing service excellence. We achieve this by adhering to ethical standards and always striving for 100% customer satisfaction. Our approach has led us to a long list of happy customers and the helped the development of long-lasting relationships. We are your Sydney 24-hour emergency Electricians.
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I had two RCD switches installed each worth not more than $50 and was charged in total $440 plus GST.
The job took less than one hour to complete but I had to wait more than two hours for the electrician to arrive. They promised to attend the call within two hours.
Going by how much I was charged, I will never use their service again. I wish I was paid more than $300 per hour for what I do for living.
Crooks! Hot water not working. Rang them to come out as we were desperate. Quoted on phone $180 to come out and then extra for any repairs. Guy came out said he checked element and connections, all were OK, problem was the ripple switch, AusGrid had to come and replace it. That cost me $363 - another $183 to check and not fix anything. Had to pay cash because their computer was down, he said he would email me the receipt. Never received the receipt. Ausgrid came out next day and said the Thermostat is faulty, advised us to get Gorgon Power to come back and repair since we paid that much fo nothing. They said they had no record of any one coming out. Hung up on my wife twice. Avoid this company!
Hi Azaz,
Thank you for taking the time to give us feedback. We're very sorry to hear that your experience did not live up to your expectations and will investigate as to why this happened. We strive to provide with excellent customer service and I'm sorry we missed the mark. Your comments will be shared with our team to learn and improve for the future to see what went wrong and eliminate it from happening again to anyone else. This sort of business practice is unacceptable so can you please give me the chance to resolve it by kindly getting in touch with me today/tomorrow on 02 8279 6588 or advise a time for me to get in touch with you to see what I can offer you for your troubles. I couldn't find you in our data base hence the reason I'd like to know more about the experience. Once again apologies for any inconvenience caused and hope we can get a satisfactory outcome for you to keep you as a retained customer.
Do not use this company. I had a problem on a Sunday and called three times. They finally sent someone around who quoted a high fixed price saying it was really complicated. Turns out it was a simple job, except in the process of fixing he breaks a safety switch and charges another fortune to replace it. So a bill of over $1200 for two hours work. I complained and the company took three weeks to get back to me to basically tell me that this is how they work!
