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Asked this business for a quote, received it by email, asked them to explain the quote as I did not know why the quote was so high as I didn't realise extra work was required, I sent an email from myself and my husband saying I was sure they had a reason for their pricing but I didn't know anything about plumbing and was sure they had a valid reason. I didn't ask them to lower their price however I asked them to explain it. I got an email back giving half an explanation and being told to go find another quote if I was dissatisfied as they were unable to do it cheaper - at no stage did I ask them to drop their price. But I am annoyed that they told me up front to go and find another quote.
I then questioned why the extra work was required and was patronised for asking the question because he explained to my husband when he seen him at ...read more
