Beauty Salons
Grand Plaza Skin & Beauty
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I find the management there very unfriendly and unprofessional. Because after I had my facial treatment, I went straight up to the counter to pay them (I also thanked one of staff for doing my facial treatment), but the management didn't accept it just yet. They wanted me to buy their facial products. Obviously I had a tight budget. I only came there for a facial treatment, not to spend more money on other products.
With their kind of attitude towards me, I find it very unfriendly and unprofessional. This made me not go there again. They should not force customers to buy their products if they don't want to and it is really something they should address if they want to keep their customers.
I've began doing my facial a few months ago. After it was done and a few hours later, I noticed swelling in some parts of my face. It was bulgy and red, so I had to wear lots of makeup to hide them whenever I went out (which annoyed me so much). I then later had craters on my left cheek, chin, forehead and nose. Basically my whole face had caters, my skin looked so worn out and disgusting. I didn't want to ring them and complain, because I thought they might do nothing about it. They probably won't give me a refund and say oh, well, don't worry, facials are like that, it will heal over time...etc etc. But it never healed. I want my money ...read more