Grange Road Medical Centre

I went there this morning to pick up a referral and the reception staff was busy. I left my name and staff said would look for it. I said I'd be back in a little bit. 1 1/2 hours later the reception staff hadn't even attempted to look for it and was just so rude! Staff said I could continue to wait but I had groceries in the car. Staff inferred because I waited 2 weeks to pick it up I could wait longer. I work long days in Brisbane and couldn't pick it up last Saturday because I was in Melbourne for a funeral. This was my first chance to pick it up!! When told this staff said, I can only do what I can do very rudely! I left in tears...