H&R Block

This is a very poor and unprofessional setup full of empty promises for someone 'proficent' in Quickbooks I think I knew more that was going on it was a bit of a guessing game as to what is the right classification to put something under.
Then there is the empty promises which I gave access for them to use my quickbooks they said they would show me how to do a few things as I'm learning did they ever contact me to do this no? I called up and was told again we will call later in the week never happened been over a month now will never use HR Block again.

Don't go here to do your tax!

Unprofessional - no idea what to do when my tax got a little bit complicated.

Literally had to call for help.

Then felt unsure about my return and went to another accountant - got over $1000.00 more back than I would have at this place.