Hairhouse Warehouse

Absolutely terrible service. They lied about the pricing when I called to book the appointment, absolutely unapologetic and patronising, especially with the manager. I will never return there and will be lodging a complaint with the head office.

Hairhouse Warehouse is a hair salon with a large retail section. The salon is quite small and at the back of the shop whilst there are a few isles of salon quality hair product, brushes, nail polishes e.t.c adjacent to the entry. I haven't used the hair salon and only have experience with the retail component of the business. I find the range extensive, the layout decent and the staff friendly. Although, to be honest, I would usually just go to Priceline (where I can buy other pharmacy items- not just hair product).

I have received the worst customer service from the Chatswood salon. The appointment system is shabby. I have visited the store 3 times but have had to wait for more than 30 minutes each time even though I had appointments all 3 times . The management's attitude towards clients is insulting and offensive. Promised me to compensate for not meeting appointments on time by giving me free service today but then charged me money and asked me not to comeback again. I will never recommend anyone to visit this salon. I request a sincere apology from them and the Head Office