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They did not do what I had booked them for though they said they could prior then could not and ended up doing more damage. They then offered to do something else instead where they put a screw through wall which makes it so I cannot close toilet door they said they would fix damage. they ignore my phone calls and text messages I would never recommend them.
They had a promotion on Ourdeal.com $59 for 3hrs work. When we called to redeem voucher was told could not fit us in until March 2012. Got the wife to call back later and did not mention the voucher and was happy to come round within 4days.
The day before the job we advised of the voucher and they complained it was not worth their time but would do it anyway, on the day they called and cancelled making an excuse they could not get child care.
They do not honour any promotions they advertise.
Very disappointed.
Yes, I had a very similar experience with Handy Yanni. Bought the voucher for my elderly parents. The staff claim they couldn't do the job until 5 April and then just never turns up. Will not answer phone and won't return messages. Sent query to OurDeal and they wrote back and said bad luck...you've blown your money! Not Happy!
I had the same issue with the Ourdeal promo too. I bought the $59 deal but when I tried to book was told there was nothing for over 6 months. I booked in a date and was also given a tentative earlier date but none of them eventuated. Would never recommend Handi Yanni to anyone. If they couldn't accommodate the promo deal then they should never have done it in the first place.
