Harvey Norman Warrnambool

I recently put my computer that I bought a year ago in for repair, after a month of waiting all that has been done is a few screws been replaced and a lot of programs permanently gone one of which is Microsoft office. Harvey Norman doesn't know anything about computers and don't even look after their loan computers. I got given a loan computer from them which was a Toshiba that had a battery that lasted an hour and wasn't wiped from the previous user. their customer service is the worst I have ever seen. it took them two weeks to even register that I had brought a computer in for repair. I would not recommend Harvey Norman in Warrnambool for computers as my computer did not last a year and took one month to repair my computer I would recommend others before I recommend Harvey Norman.