I have been calling and emailing you for the past 3 days and have heard no response, if you went on holidays surely you should of sent out a mass email or posted something on your Facebook page to let your customers know that you will be away on holidays.
I need urgent support as my website and emails are down and on your website it mentions you provide 24/7 support, I guess this is not the case.
Hi Lisa, we dont seem to have your name listed in our database as ever being a customer. Please identiy yourself as being a genuine customer so we are able to help you. Our support team are always up to date with all support enquiries, so it leads me to believe this is in fact a fake review by a fake name. We look forward to hearing from you.
I engaged Havealook Websites to design my small business website. The contract I signed did not provide any details on the design process. It only specified that the total payment would be deducted out of my bank account on the day my website was ready to go live. Once I signed the contract, I received an instruction document. I read it in its entirety and it simply explained that once ready, the website would be available for viewing online. It never specified that no drafts or still pictures could be provided before to check the design and that "online" meant Live replacing my current website. I only found this on the day I was meant to see (what I thought was the first draft of) my website which was anyway 48 hours AFTER the payment was automatically taken out of my bank account. At that stage I was informed in writing that the only way I could see my website was by replacing my current one. That there was no way I was able to check what it looked ...read more
