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This business was extremely good and I was very happy with their service, but it has recently changed hands, and I have found that the change over hasn't been very smooth. I called a few times regarding lawn mowing, and received the same excuse for delays about the sharpening of blades. I also received a lot of questions about where the cuttings were placed (they were taken away) and how this was possible because there was no catcher in the equipment left by the previous management (I don't know!).
I have elected to not continue with the current service provider, also because they were unable to decide on a price to quote for mowing part of the area.
These may be teething issues, so depending on when you are looking, check the date of this review and then perhaps ask pertinent questions when you make contact with the service provider, based on the comments herein.