Head Studio Urban Retreat Gateway Shopping Centre

Worst hair cut experience ever.. I usually get my hair cut either here or down the road from my work without any hassle but when I walked today the usual gentleman that warmly welcomes me wasn't there. No biggy, I thought to myself. It's a Thursday and he's probably working the late shift. I usually come to Head Studio Gateways when I'm in a bit of a rush and can't make it to the CBD to get my hair ...read more

I had a fairly good colour at this salon, but for the price many aspects of the service left me feeling a little ripped off. Firstly, this is one of those salons that really, really pushes the up-sell. I said no to treatments and products at least 3 times.

The most annoying factors of the service came once my colourist Charlotte (who did a nice, natural colour and was appropriately friendly) passed me on to the staff who was to cut and style my hair. ...read more

the massage and chairs and head massage was nice but the main reason I went there was to get a cut and blow dry. The blow dry was terrible and sloppy. I complained my hair was still frizzy so they put more elixir in it which just left it feeling greasy and frizzy. They did my blow dry so quick and I have super thick hair but they never bothered seperating it and doing bit by bit like most hair dressers so. Will never go there again!!

relaxing, friendly,have always enjoyed the service provided at this salon