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Been a long time customer of Headlines even back in the days of their old shop.
In a wheelchair and waiting is a problem for me. Had a 10 o'clock booking and on arrival was
told was just a few minutes behind. Over half an hour later the hairdresser was still doing foils for a lady and still had 10 to 15 mins to go. Left the saloon and will never return. I have waited many times , five , ten ,fifteen mins and thats fine. But 45 mins late after the shop only opened at 9 was a disgrace.