Heidleberg Aquatic & Fitness Centre Creche

So disappointed over this centre, I went for a swim class with my 18 month old baby and the water temperature was freezing, also the air temperature was so cold. All the babies in the group were shivering that's how cold it was!!! The instructor was....well, doing anything but giving instructions. When I asked them how to properly do an exercises they just said "oh, just observe other parents how they do it" (????!!!!!!!!) What are they there for????? They charged me $200 and I demanded a refund that day. I got the money back, but I am not going back there, that's for sure. In another group, mums actually put their kids in wet suits, thats how cold it is!!