Helen Rodrigues Bridal Wear

Extremely disappointing, horrible service. Flew to Sydney especially with my mother and bridesmaids to view a dress I loved and was treated so rudely! I was there for 15min and my mum bridesmaids weren't even offered a seat! They were just left standing there awkwardly at the door. Was the worst feeling, of what was meant to be a highlight of the whole wedding experience. In the end I loved the dress but didn't want to reward this businesses awful service, so flew to Singapore to buy the exact same dress I just tried. Go elsewhere Brides to Be! Don't even bother!

I came shopping here with a girlfriend who was and from interstate to try on their gowns in particular the pricey designer ones that come at a $15k price tag. She had to pay to try them on and was offered a one hour time slot. This meant she couldn't try on all the gowns she liked and were were promptly ushered out the door for the next appointment. Which I do appreciate as they need to keep timely appointments however we came out feeling rather unsatisfied. I asked do they ever offer longer appointment such as for someone coming interstate and they said no, but you were welcome to book another appointment, suggesting it typically takes three appointments. I didn't feel this was particularly considerate of the consumer and thought they could possibly be more flexible even if it meant showing your airline ticket. We felt really rushed and being not able to take photos we really didn't find we remember details about gowns or even which one we liked. The ...read more

Had such a great experience at Helen Rodrigues, really lovely vibe, amazing jaw dropping couture dresses and we received great service which really helped me make my decision. I have ordered my wedding dress with Helen and feel relaxed and really happy. A must stop for any bride, this shop comes highly recommended.