Hertz Car Rental Moorabbin

Management arrives at 7:30 and first thing they says before \'good morning\' is \'I hope you are aware there is a pet cleaning up fee\' I said I don\'t mind and I need to get to work to which they replies \'sorry, we don\'t open till 8am you will have to wait\' really????? Is customer service that poor that you can\'t do a form and let me go? Poor effort and rude service.

Warning be careful hiring a car from this Hire car company, take a photo and check thoroughly all the damage from previous hirer. I got caught with a dent on the roof that I didn't notice. My husband did that night and no way could it have happened that day I had the car. I was hit with having to pay excess. I was hiring a car as my car was in for repairs.