Hocking Dental Care

On time, caring professional and always working options to suit my budget.

Will definately reccomend. No pain or problems with my fillings and she goes above and beyond to make sure you understand what you should do to care for your teeth. I found her to be very professional and truly caring.

Extremely poor customer service from the receptionist when I had a query with regard to billing. Instead of being treated politely, I was spoken to in a condenscending and unpleasant manner. She went as far as to accuse me of trying to get away with a free treatment (that is, not wanting to pay anything at all), which is rather ridiculous since I'm covered by HBF and have been a customer with them for the last 3 years. All I wanted to know was why the total amount charged on their invoice failed to tally with the receipt issued by HBF. Although it turned out that HBF has given me incorrect information, in addition to the fact that the receipt was also printed in error, there was really no excuse for receptionist at Hocking Dental to have behaved so appallingly, when I was quite civil to her to begin with. ...read more