Hospitality Personal

Absolutely disgusted with the poor customer service of this business! I contacted this company to hire staff for our engagement party and provided full details of the event well in advance. 3 days prior to the event, the management informed me that they haveonly just looked into the location and is no longer able to assist as their nearest staff member is based 1 hour away. The company was made fully aware of the location several weeks prior and they confirmed the booking shortly after. When I tried to contact them regarding this issue, they were unable to discuss the matter and hung up mid conversation. Needless to say, they completely let us down for quite a large event! I will never recommend this company!