Freight Transportation
Hunter Express
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Awful company. You can't get hold of anyone. They never reply to messages or emails, and the phone number IVR system goes in circles.
A delivery that should have taken a week is now a month overdue and is now not expected till next month at the earliest. Avoid Hunter Express at all costs!
Unfortunately I had to give this a rating, I would have given it none. This company is terrible worst customer service, avoid at all costs!!!! Extremely disappointed with the service overall and terrible communication. This company delivered a product with clear instructions on when it should be delivered (spoke to customer service multiple times), they totally ignored this and delivered on the day it should not have been delivered left out in the open for anyone to steal. Not sure how long my expensive product was left outside in the weather and once again for anyone to steal. There was also no phone call to inform of delivery - in which customer service told me mulitple times that I would be called before delivery.
I have made an official complaint also to the company I purchase from to not use this company in the future.
Be warned avoid this company
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Be warned these guys do not home deliver. They advertise that they do but as the end customer be assured they do not. They only dump on the street of recipricent. Its an in-house business rule of theirs. They do nto take it to the office suite (commerical) or appartment number (residential) listed . Nothing to do with COV19 it is somethiing they have done for years. I sugest before contracting any business to them that you contact their call centre and pretend to be a customer and you will be told this . They wont tell a potential business partner this but they tell the general public to like it or lump it. IMPORTANT - be careful as If your business is an online business and thus this company is " the face" and primary human touch point experience of your business this policy of theirs not to deliver to an apartment will cost you customers. BE WARNED - Those businesses that now are having to rely heavily on courier services in the new ' at home economy' be warned.