Ice Design

Went shopping at ice design at Warringah mall today and had some horrible customer service. Firstly I found a nice top that was high up, and was reaching to grab it for a while, looked around and there was no staff members to help, I had to almost fling it over the railing it was hanging on to get it down, jumping up and down looking silly. Finally got the top down and it had makeup all over it, asked the girl working to kindly bring down another one and she left us waiting for quite a while, while she was taking it down because she decided to stop and have a chat with her friends. Secondly, out of the estimated 7 change rooms they were all locked besides 2.. Lastly, I found a pair of pants in a 2 for $25, so I went to purchase some pants and they rudely said, those pants weren't meant to be in that section, without any apology. I just think that if something isn't meant to be there then it shouldn't be! The staff should be on top of that!! Anyways, one of the ...read more

This is a great place to come or cheap and cheerful skirts and leggings, although they'll likely only last year but the price reflects that.

Wonder if there's been a change of their merchandiser or designer, the quality of their stock is going down hill.

Haven't been able to buy anything from them for over 2 seasons. Am looking for a positive change soon.