iMola Tiling

Got recommended to iMola Tiling by Marc's Plumbing and Gas Beechboro. They were hired together for renovation works to a studio apartment bathroom and kitchen. I had to find out that my shower was leaking from a Council of Owner member which of course got escalated to Strata management. Went to inspect the drain after and it wasn't even connected. This doesn't even include the headache of getting bathroom floor level wrong as to make toilet fixture installation difficult and that the shower floor was not angled towards the drain. Nightmare to deal with and after service is non existent when requesting that the work be rectified. Quoted that the work would be done in 2 weeks to a month, but took 4 months. Used the wrong wall tiles for the wrong room so they now are mixed between both. Have a room missing tiles where he argued that he just wouldn't tile it completely for whatever reason. Have to get the work rectified and will be sending the bill on. ...read more

Extremely disappointed with Imola Tiling (Jack or XiaoFan)’s workmanship. Shortly after completion (tax invoice provided on March 2018) of waterproofing and tiling on our uncovered second story balcony (Gooseberry Hill) a number of problems presented on this project that related to substandard workmanship. Imola has refused to repair any of these issues. Finally, we had to lodge a complaint with the Building Commission (BC).
According to an independent building inspectors report, the tiling is well below acceptable standard and the waterproofing membrane has failed (e.g. 1. moisture appears under balcony concrete slab; 2. tiles are drummy throughout the floor; 3. grout has cracked between floor and skirting tiles; 4. tiles placed over existing expansion joint. 5. grouting on the top of skirting tiles is concave, thus holds water; 6. no movement gap allowed between the floor and skirting tiles). ...read more