Ink Now

I cannot believe the customer service I just experienced from this business shocking!! I had all my inks refilled last week and my yellow ink was refilled with black instead of yellow. I went back in with receipt and explained the error when they said that they wouldnt make a mistake like this and said my cartridge was old and that's old ink- I had a receipt to show this was just refilled and they argued with me. I was gob smacked that this staff was not going to exchange their mistake after trying to give it back to me and I was not leaving they finally gave me a new refill but not apology and when I advised them that the customer service was horrible and they went on fighting with me about me accusing them of doing a mistake. Let the ego go and serve your customers the right polite way!! I wasn't making it about your mistakes but this was a mistake on their behalf they are only human as I advised them but they kept arguing. DO NOT GIVE YOUR BUSINESS TO ...read more