Insight Cfs

Insight Cfs

Insight Charity Fundraising Services, formerly known as Insight Call Centre Services in Sydney, was established in 2002 and is part of the Insight Group which started trading in 1998. The Insight Group has 3 call centres world wide and employs more than 250 staff - in Sydney, Perth and Manila, the Philippines.

Sydney call centre with 100 agent stations undertaking over 10,000 agents hours of telemarketing in fundraising projects per month. Over $20 million in fundraising products are sold each year

Perth call centre for inbound customer service and inbound sales. The Perth call centre undertakes 5000 agent hours of production per month

One offshore call centre in The Philippines for outbound calling on fundraising projects

Insight Charity Fundraising Services is a full service provider and leader in the fundraising industry for Not-for-Profit organisations in Australia. Since 1998, we have acquired and managed over half a million happy supporters and raised over 100 million dollars for our clients- including some of Australias largest and best known charity organisations.

With over 12 years of practical industry experience, we understand the charity market, and the laws governing Not for Profit organisations, and we work closely with our clients to understand their needs and deliver a complete and sustainable fundraising solution, from design, implementation right through to the end result. Our success comes from our specialised human and technical resources, with the proven experience and know-how to put it all together. ...read more