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I bought a car from them three months ago and it turned out to be a total disappointment. Apparently the test drive I conducted was not long enough, in fact the day after I collected the car I had the first of several issues. Since then, the car has been more under repair than on the road, a complete waste of time and money. I tried to discuss the matter with the dealer in order to find a solution (I was also prepared to spend some more money for an upgrade), but they only gave me evasive answers (we could try to sell the car through an auction, the management will call you to discuss the options, etc.). Eventually it was obvious that since the beginning they had absolutely no intention to help me. I agree with other users, they sell cars prepared just enough to be roadworthy. Finally, forget the warranty they provide, administered by the National Warranty Company: its absolutely useless, as the Company will find every kind of excuse to refuse to pay the faults, even ...read more
The exact same issue has happened to me since buying a car from them. Very disappointing from a company claiming to be a family business built on ethics. What was the final result for you?
I am the selling dealer that sold Matteo their vehicle i have resisted making comment but the true facts need to put out . When I spoke to Matteo they were asked to bring the vehicle back to be inspected regarding their problems with the vehicle, they had refused to do so WHY?????
