Jack's Intersealed

Do not use this company under any circumstances. They charged me extra ($300) for work that they had included in the original quote (which took some time to recover from them), did not do work that they had quoted for (quoted to remove old tiles and install new ones but instead simply tiled over the top of the old tiles!) and rather than fix a shower that worked well but didn't drain completely to the waste, the company lived up to its name (The Leaking Shower specialists) by turning my functional shower into one that leaked badly. The leak from a shower in an upstairs bathroom damaged the ceiling in the laundry below. Despite promising to pay for repairs to the damaged ceiling, it took action from the Department of Consumer Affairs before I was refunded the money that I had paid to have my ceiling fixed. In addition, the tiling work that was completed was of very poor standard with huge gaps between tiles and consequently large grout fillings. I paid ...read more

Sealed a shower and also sealed our new bathroom sink in. 6 months later it was all leaking again. Ring and guy comes up and tells my husband that they never did the bathroom sink which has leaked all over the cabinet and ruined it. Prove it by finding the invoice - no apology at all and leaking again shortly afterwards. Rang master builders to complain and they are not a member yet advertise they are. Stay away - dodgy!!

I too have had the misfortune of using this company. They were supposed to replace silicon with grout. It looks like it has shrunk around tiles. Where I had shower screen replaced the silicon has mould growing. Where they supposedly sealed tiles there is now grout missing. Have made several phonecalls to be told they are too busy to come out. STAY AWAY from them. They are as dodgy as!

Very quick to come quote and do the job i.e. regrout a leaking shower after pressure testing etc. But shower still leaking and even after many calls to get them back which eventually eventuated with a quick remedy of silicone around the taps - no change to damp shower. When I call, I am told by Jacque that "he does not wish to speak to me", or that his son who is overseas will call the next day (been told this twice and still waiting for that call), or that they will come on this day at this time - and don't. Contacted Master Builders Association out of desperation as on their invoice it states they are a Member - guess what they are not!

Another tradesman sourced from the back of a local newspaper, a semi-reasonable quote was given and a verbal discussion to fix a dripping showerhead 'for free' (change a washer). However I guess you really do get what you pay for. The result - a partly 'sealed shower that immediately requires a second sealing, thick WHITE grout used on BLACK tiles/black grouting which looks ugly, and a hardened mess made of the basin sealing - I can't imagine such a poor effort would be made on their own home bathroom.

Also -wasn't easy to get a response to fix the issues, several frustrating unreturned phone calls, text msg and voicemails eventually get through and met with attitude and a sense that they are so 'busy' we are just an inconvenience (TO GET THE JOB WE PAID $400 FOR DONE PROPERLY). Final straw is rejects they ever said they would fix our dripping tap. Thanks for a poor effort. Never again.