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I have been a client since Just Cuts Burwood Westfields first opened. Throughout this period I have always found staff to be friendly, courteous and professional. The fact that I have remained a client for so long is testament to high level of the service provided and the professional quality of the style cuts that I have received.
Wanted a neat business cut, what i got was an amateur job at best and its certainly not neat. Half way through she picked up the scissors, full of the lat couple of peoples hair. I asked her to clean them, since she had cut 2 kids hair with it. Thats when i realised it didn't really matter since she hadn't cleaned the clippers either. Made her clean them anyway when she told me it wold "take too long". A bit of cleanliness and a spare set of equipment so you can sterilise between customers wouldn't go astray. I won't be going back.
I really didn't have a choice of who could cut my hair as I got pulled up by a staff who was available at the time at the salon. Staff just wouldn't stop talking and undermined every description I tried giving of the style I wanted. And told me that pictures are not helpful and did their own thing. It was such a horrible cut that I had to have a second hair cut within a week at a place near where I live. The quality of the cut really depends on who you get when you walk in. From that perspective, the service is impersonal and may not work for everyone.
Wife & 2 kids have had their hair done here for a while. Seems to depend on who's there on the day as to the quality of haircut, they had a couple of great cuts & one best not spoken of. Some do a good job with kids, worth waiting for someone who will do so.
Maybe a bit overpriced given the uncertainty of quality of cut.