Ken Lux Tiles & Paints Pty Ltd

Bought tiles here, got home, found they supplied wrong tiles. Thankfully I returned them same day. Had to order correct tiles. Bought two 10kg bags of grout at fair price. Needed a small bag of grout to finish job. Called to get price on smaller bag. Tony, the son quoted me so two days later I popped in to purchase the smaller bag. The Asian mother at the counter overcharged me. I mentioned the quote I got over the phone. She became nasty. Told me the small bag was $2 less than the 10kg bag. I tried to explain my wife was with me when quoted, she could confirm the price quoted. She raised her voice at me calling me a liar. Then told me to buy the 10kg bag again. She put the price up of the 10kg bag. I asked why. She said for you, you pay this price, take it or leave it.... she was too busy to sell it at the normal price. I walked out in disgust. Nasty lady. Very arrogant. I should have read other reviews on other websites before purchasing all my tiles from them. Keep well away!

TLlkknmhe owner is very informative and honest about price difference. So much better quality and cheaper than Bunnings. Will b going back there soon for tile cutter and adhesive. Lllk
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