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The food at KFC isn't too bad, but the service is pretty shocking. They need to learn how to use their time effectively. Rather than taking one order at a time, and having to then wait for the food to be cooked, they should take a few orders and then they kitchen staff will know what food they need to be cooking next. I'm sure it'll make the wait shorter, but even if it doesn't... I don't see how it can make it longer.