I've found this KFC to be one of the best on the Gold Coast. I pretty much only ever go through the drive thru to order food. Especially on a Tuesday when the have their 9 piece box of chicken for under $10, plus two sides for $5. Their chicken has always been fresh and hot when I've ordered it also. Staff are friendly & polite too.
This KFC includes a drive-thru and is on RTC Drive, opposite the Town Centre. Usually young staff with high turn-over and not that 'on the ball.' Service is often extremely slow - including the drive-thru. If you're after something quick, it may not be the best option. EFTPOS is available at the window tho which helps. Store itself is usually fairly clean and hand sanitiser available on tap while you queue. Usual KFC fare and options.