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I disagree with the previous reviews. i went through their drive thru last Saturday and received the nicest and fastest service from any KFC around the area. Not only were they speedy, but my meals was fresh and juicy. i couldn't fault them at all. i would deffinately recommend that you go back and give the store another chance, they have really picked up their game.
yeah they do tend to forget things ordered, and a lot of times things in promotion on TV for kfc they would not have it or ran out. this is not the best KFC to go to unless all you want is your standard 2 piece feed... and don't even expect they would remember to swap your gravy with coleslaw like you asked repeatedly just 5 minutes ago.