King of Knives

very bad service, will never vist this store again. sales woman needs to learn customer service as she very rude. everything over priced and did not get assistance. very bad experience there.

Absolutely gutted! will never get my knives sharpened here again! Amateur knife sharpening service, should be banned from sharpening knives! I handed in 2 knives, a USA Gerber and a Bowie. both excellent quality knives and factory sharp so i wanted "Razor Sharp". When i received them back the first time the knives were duller than before, he had scratched all the knife and the knife was ruined. I complained about this so the bloke had another crack at sharpening the knives. This took them a total of over 2 weeks and WHAT A DISASTER! the knives came back totally scratched and damaged! The arrogant shop clerk advised that the blades were "Cheap" therefore could not be sharpened???????? DAAAAAAAA!!!! CHEAP BLADES? This was the WORST experience i have ever had and the sales there were SHOCKINGLY RUDE! I will never return to this store and i recommend NO ONE GET THEIR KNIVES SHARPENED THERE! Now i have 2 brand new hunting knives which ...read more

Fantastic team and absolutely fair and lovely. I bought kitchen scale, came home and found it not working well. They swapped it for better one, and because it was working better, I threw away the box and receipt. After 2 months it started playing up again and I just took it back to the store. I didn't want money back as I no longer had receipt. I just wanted the lady to give it back to the Accura representative so that they can test it (as it was 2nd faulty unit in just 2 months). I didn't want it back, in fact I came to buy a new one.
Instead, the lady offered me an exchange!
What a lovely customer service! It's a small shop and I can only imagine the high rent they pay to the big shopping centre. Yet they still value their customers & smile. I will be coming back for sure!