Hairdressers
La Mode Hair and Beauty
79 Westfield Shopng Cntr
Figtree, NSW, 2525
Contact details
I went to salon for the whole treatment for my hair.
It was pleasantly surprIse with a smile, I was early for my appointment.
I had a blast. I met Knowledgeable hairdressers who gave me the education of hair care.
I feel I’m a new person. Thanks Ladies
I find if you are pleasant and open for a good experience it will reflect back to you.
Good work keep it up ??
So I wrote a review on Google regarding the owner of La Mode making me feel really uncomfortable regarding the way she spoke to her staff and other clients, belittling their choices, making faces to the staff and other clients when her client requested something she didn’t think would look good, taking many personal calls while she was meant to be taking care of a client, arguing with staff.... did Rachel offer an apology or try and make it right? Nope, she posted her own review to counter act my poor review! I didn’t even mention that her apprentice who had only been enrolled at an actual school for a week burnt my ear to the point of blisters while blow drying my hair (I don’t blame her, she looked miserable being there and was doing the best with what she had) or that her senior hairdresser missed a sizeable chunk of hair when cutting my hair.... I have been sure to let anyone know who will listen how horrible the whole experience has been!
The first time I went to La Mode for a hair cut I was very satisfied! The staff who cut my hair was lovely, listened to what I wanted and did just that!
Today I got my hair cut there again but couldn't book in the same staff (in hindsight I really should have waited until I could). I really clearly explained what I wanted done and also what I DIDN'T want done. I could see the signs of someone not really listening so tried to make it extra clear. In the end they did exactly what I didn't want (i.e taking a big chunk out of the back of my head when I just wanted a simple bob) and I'm so disappointed and upset. I'm sooo sick of hairdressers not listening and doing whatever they want, particularly when I'm paying for the service.
Luckily I had a good first experience, otherwise I probably would NEVER go back
Very affordable, and I'm happy with my hair! I've also had waxing and eyelash tints done with the girl who works within the salon, equally happy. They are busy, but have always been able to fit me in at short notice. Very nice employees. It's loud and crowded, but that's because it's popular and cheap, so that's ok.
Hi Gong Gal.. thanks for your comments I am pleased you have had enjoyable experience within our salon. As you said we are busy, but do try and treat each client individually to give the best experience, hope to see you again soon..
La Mode Girls