La Porchetta Restaurant

I placed an order on their website tonight and received a confirmation email, confirming delivery at 8.05pm.
When I called the restaurant at 8.17pm after waiting an hour since I ordered I was informed they were not doing delivery tonight. That they don't manage the website and it must have been a fault. Since they have taken my money for the meal I said i didn't care and they would have to sort that out as the faulty website is not my problem but there's.
The manager hung up on me when I was trying to get the head office phone number, he didn't have any of my actual details as all the website takes is your credit card details and an email. ...read more

Ordered (online) a BBQ Chicken Pizza with fresh chillie on the top from the Bentleigh East store. I was planning to remove those fresh chillie pieces, on kids portion of the pizza as kids don't eat spicy pizza. Instead of fresh chillie pieces they have put dried chillie flakes in the pizza hence couldn't remove those flakes one by one. There's a clear option (online) to choose fresh chillie pieces and also dried chillie flakes. When I called the manager/owner of the store, he mentioned they don't have fresh chillie and they always use dried chillie flakes. If this is the case, these options shouldn't be there (online), to choose. He also said sorry but that's all. This is not a good customer experience as I had to buy another pizza from Pizza Hut for kids. I wouldn't recommend this East Bentleigh store to anyone. Mainly because of the poor customer service.

Our family loves La Porchetta since ages. We like it a lot at Dandenong Plaza, The Highpoint, Ballarat Rd, Glen Waverely - but this one is an utter waste of time & money. We visited this place twice and were absolutely dissappointed. We ordered vegetarian antipasto - which is supposed to have sundried tomatoes, artichokes and egg plant but all it had was mushrooms and nothing else and the pasta was extreemely dry - had enough sauce only to colour the spaghetti.........We decided never to visit this place.

Having read a couple of the reviews below, I felt I needed to outline my experience of this 'La Porchetta' Restaurant. Firstly to assume all franchises in a restaurant chain are consistent, is to assume every human being is a carbon copy of the next. The management and performance of staff can make or break the professional integrity of any store - much the same as public schools can have a variety of outcomes regardless of them all being government based. McDonalds stores, likewise, can offer a customer a variety of customer service experiences even though franchisee restrictions suppress autonomy. I first experienced 'La Porchetta' in QLD whilst on holiday - Crowded, but great service. Then Bathurst in country NSW - likewise. So my children were looking forward to our visit to Bentleigh East. On entering the restaurant, it became quickly evident that the staff would have preferred to be elsewhere. The restaurant was not busy at all, but we could simply not ...read more

Never again! what a waste of money! would rather eat Maccas! firstly upon ordering our meals my partner asks for the chicken scallopini to his surprise they don't serve that anymore...take it off the men then! then i ordered fettuccine carbonara all i got what 3 little bacon pieces stirred through my pasta...no taste what so ever! asked the waiter to bring some Parmesan cheese and let me just say i never saw it.....my partner ended up getting a chicken and mushroom dish...he had 3 chicken strips the size of fish fingers and the rest of the plate filled me shoe string chips the maccas type... and on top of that witnessed an awkward scenario of the kitchen lady screaming at the waiter in front of all the guests.... bad service, bad food, bad atmosphere, waste of time and money!!!