Restaurants
La Porchetta Restaurant
Currently open
12:00 pm - 10:00 pm
436 Nepean Hwy
Frankston, VIC, 3199
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It's upsetting to go out for a meal to have a store management arguing at your table and turning a family fun night into a nasty experience!
We were served a spinach and ricotta pizza and the ricotta was off. The Frankston store management that came to our table stated bluntly that they had tried the ricotta and that it was not 'off'. I cook with ricotta weekly, and I know when ricotta is off. They made us feel like we were complaining about nothing, and we argued that this was their opinion - as three people at our table had sampled it and spat it out. In 30 degree plus weather I can certainly understand that some ingredients may deteriorate quickly, but they were rude and abrupt about the situation, their attitude turned our visit into a most unpleasant experience. Needless to say, we won't be returning! What is more upsetting is that I wrote to the head office with this complaint a week ago, and they haven't bothered to reply!
This is such a great family restuarant - I can't rave enough. The pizza and pasta are always fantastic and the prices certainly can't be beaten. If your kids like Italian food, then they are sure to be pleased at La Porchetta. The only thing missing is the playground.