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What a shame to have such a lovely shop and gardens with such terrible, hostile staff. What an inconvenience it was to sit and have a coffee with my mum, her friend and my two well behaved children (toddler was sick so just sat on the seat playing games on my phone and the other is a 4month old baby). We were constantly reminded of how long we had to skull our coffee and leave... and to order a second round!! how dare we!! The glares, huffs and puffs from the staff along with cold coffee and way overpriced goods in the shop are enough for me to NEVER GO THERE again and get me so annoyed that I feel it necessary to write a review!