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Lombard Finance Pty Ltd
Lombard Finance Pty Ltd
Lombard Finance is a leading, Australian consumer finance company who are part of the publicly listed Flexigroup (FXL). We offer a range of personal finance products tailored to suit the needs of the Australian market. If it's in store finance, a Visa card or Interest Free you're looking for we can help.
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I purchased furniture from IKEA interest free through Lombard Finance. Firstly I didn't know about application fee $60 until I was sitting at the desk signing the contract. Nevertheless It was OK in the beginning, I paid it all off early, even got an invite to upgrade my card. Then they started charging for paper statement $1. My account was nil so I didn't expect to get a statement with nothing to pay but a $1 for piece of paper. Then they introduced $2.50 fee to pay your account in every other way but a direct debit. So literally I was to pay $2.50 Bpay fee just to pay $1 for the statement.
I called and complained,the women was rude and hung up on me when I said that sort of practice was sneaky! Then I called again to speak to manager ...read more
