Lotus Day Spa

I am BEGGING everybody DO NOT go here. I bought 2 vouchers from groupon with each voucher for 2 for my aunt and mums birthday. AS soon as we could arrange a time all of us to go we called and the lady was so rude and I could hardly understand her. I think due to the fact we bought them with vouchers we were lower class. The place was dirty and disgusting. The massages were a rush job and don't even get me talking about the massage mixed with the oil. I ended up with rashes all over my body because she wasn't experienced. We all would agree we had never been treated with such disrespect. We had to remind them of drinks (and choc). $238 down the drain. I don't know who to blame more them or groupon who actually sell there vouchers!!!

I think giving them half a star is too too kind but I had to score.

DONT GO this was a horribe experience. I had purchased a Groupon voucher for my Mum as a present for Mothers Day. Mum had never had a massage before so I thought it would be a nice idea to share this experience with her. Well, where do I start, firstly we were running a little late by about 5 minutes and when we got there everything was shut. I went to call and then a lady came down and asked if we had an appointment. Yes we had an appointment. We sat in a little room which was dark and dingy. Thought we were going to be led astrayed. The lady rushed to a room and put on a tap which I thought would be the Another lady walked in who was very pleasant and we advised her that we didnt want the spa and we would just have the massage. She then told us that one of the other ladies was running late (45 minutes late) just about to walk out when she arrived. The massage was quite pleasant. But all in all the experience was horrible didnt get our ...read more

Spa Experience nightmare for 2 unorganised unclean unwelcome - Paid $119 for the worst experience in Melbourne. I would rate zero stars but that was not an option. Where do I begin:



1. Shocking when making a booking. I called as soon as I received my voucher and the staff on the other end had no idea how to book us in - did not even ...read more

I purchased a groupon voucher for $65 which included the 45 Min massage, 15 min hot stone treatment and 30 min spa..... it was not what i expected. THe only positive thing was that the Masseuse used the right amount of pressure. But the whole experience was below average.... the ambiance was 'just not there'..... and the spa? lets just say, filling water in a tub at home would have been better.....and the chocolates they mentioned was but 1 tiny heart shaped chocolate with (prob Lipton or something) cup of black tea. As for the 5 $20 vouchers they promised... Nope, does not exist... they eventually gave me just 1 $20 voucher.. but that was it.. And that was because i pointed that out on the actual offer. I wanted to just get out and did not bother pursuing the others or arguing over it. Don't think i would have used them again anyway..