Lush

Good service, friendly staff but the store is a touch difficult to navigate when there's more that 5 people at once

This store is pretty small and when busy with customers can be a little frustrating to move around but I found it easy to get served and staff were very friendly and able to show me different facial cleansers to match my skin type

I was in the Penrith store today and was absolutely disgusted with the service I received. I am not familiar with the products, so when I asked the sales staff about a soap that was in the gift pack they replied "It is soap, what do you usually do with soap? Wash yourself". I explained, I was under the impression that you had an array of soaps that can be used for various reasons, such as dry skin, relaxation etc. I was shocked by their response and this was said infront of other customers.

Sure it's quite small, but it's still big enough for all the familiar Lush treats to fit in. The staff are friendly and sparkly, and the best thing is, Lush fans out west don't have to travel all the way to the city anymore to get their fix.