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Run, do not walk, away from this company. A colleague suggested I we use them for our new shower screen as they had favourable dealings with them in the past. I do not know what has happened between now and then but our experience was a joke from beginning to end. As a couple who works full time we appreciate when trades person arrive relatively on time as we need to take time off from work to meet them at our home. First they were an hour late to provide the quote. Quote arrived which we were happy with so we booked and paid a 50% deposit. They confirmed the date and time they would come to install via email. Again I take time off work. When they had not arrived an hour after they were due I rang the office. I am advised that the management had no idea it was booked in so none of the parts had even been ordered. At this point I should have realised the incompetence I was dealing with and demanded my deposit back and gone with a company who is ...read more
