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The worst travel agent I have ever dealt with. They just want to grab people's money. I had to cancel my tickets due to cancellation of flight by airlines and even after getting refund from Airlines they haven't yet paid refund to me and I had to escalate the matter to Consumer affairs Victoria. Shameless people
Bad service buy two tickets from them charge me 80 dollars extra when i notice guy said he gona return me money back i pick up tickets coming back home he ring me that he mistakenly give me wrong price and that price he charge is right i said its not right .i came home ring customer care n ask the price on same dates they give me price which is 80 dollars less what he charge .now try to get money back no body listening n when i call customer care they put on hold for forever.so angry never buy tickets from them they are dodgy.
Never buy ticket from them, they just want the money,never want to help you, I bought ticket through them and when I had to change flight return date they told me to call directly Airline to change it and then later on due to some family issue I had to cancel it then again I had to call Airline to cancel it coz Mann Travel had no record of my New date change flight details, and when I cancelled through Airlines they want me to contact Mann Travel to get the refund, Mann Travel sent me an email that they'll charge me $245 AUD for just cancelling the ticket , but I did already cancelled the ticket directly , now just to transfer my money back they are charging this money, Worse service ever.... Can someone tell me why should I pay to Mann Travel when they don't even have the record of my flight. and I had to cancel myself.
Worst Service Ever..... We were planning to travel to India with our 3 month old Infant. So we thought we should talk to a "World Class Customer Care" agent at MANN TRAVELS....
We requested 1) DIRECT FLIGHT to India Via DUBAI, and 2) Need a Bassinet for INFANT.
They sent us a itinerary, an INCOMPLETE itinerary and asked us to Acknowledge it after checking the traveler's name. The Customer Rep, was persistent that we pay them and acknowledge the Email. Once Payment was done, they said they will take 24 hrs to issue ticket and all information ( Details) will be there. Until ...read more
I have been buying Tickets from Them long time back, But since they have shifted their all branches to India, STAFF HAS GO KNOWLEDGE ABOUT OTHER COUNTRIES, i was disappointed with their lack of service which i never expected, Anyhow they have lost their loyal customer
